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Frequently Asked Questions

At Gentle Journey, we understand that moving, life transitions, and asking for help can come with many questions. This page is here to help families, seniors, veterans, donors, and partners better understand how we operate, how assistance works, and how you can be part of the journey.

The Gentle Journey Foundation is the 501(c)(3) nonprofit organization that provides financial assistance and subsidized services for qualifying seniors and veterans through donations, grants, and community partnerships.


Gentle Journey LTD. is a separate for-hire service corporation that performs the professional moving, logistics, and relocation services. 


We have been assisting families, seniors, and veterans since 2014, completing hundreds of relocations and transition services. The Gentle Journey Foundation was created to expand that mission and provide subsidized assistance to those in need.


Assistance may be available for:


Seniors (generally age 70+).

Military veterans.

Individuals with disabilities.

Families facing major life transitions.

Emergency or unexpected relocation situations.


Each application is reviewed individually based on need, circumstances, and available funding.


You may apply by clicking on the "Start the Journey" tab on our website homepage and completing the Assistance Application. Our review team evaluates each application and determines eligibility and level of assistance.


In some cases, the foundation fully sponsors the move.

In other cases, the foundation may subsidize a portion of the moving costs depending on available funding and the applicant’s situation.


Most applications are reviewed within 3–7 business days, though urgent situations may be reviewed sooner when possible.


We provide a full range of relocation and transition services including:


Packing and unpacking.

Furniture moving.

Retirement community move-ins.

Downsizing assistance.

Estate cleanouts.

Storage moves.

Long-distance relocation.

Furniture delivery.

Room-to-room moves.

Elevator and stair moves.

Full relocation setup (from packing the kitchen to making the bed).


Yes. Senior relocation and retirement community transitions are one of our primary specialties. We work regularly with assisted living communities, retirement homes, and senior housing communities.


Yes. Gentle Journey LTD Moving Services is fully insured and operates as a professional moving and logistics company.


You can support the foundation by:


Making a donation.

Sponsoring a senior move.

Sponsoring a veteran move.

Sponsoring transportation assistance.

Volunteering.

Partnering as a business or organization.

Referring someone who needs assistance.


Yes. The Gentle Journey Foundation is a registered 501(c)(3) nonprofit organization, and donations are tax-deductible to the extent permitted by law.


Donations directly support:


Subsidized senior relocations.

Veteran relocation assistance.

Essential transportation services.

Storage assistance.

Emergency relocation assistance.

Volunteer and scholarship programs.

Community assistance programs.


We are committed to transparency and responsible use of donor funds.


Gentle Transport is our transportation assistance program that helps seniors and veterans get to:


Medical appointments.

Grocery stores.

Pharmacies.

Community events.

Essential errands.

Housing transitions.


Airport or travel assistance Transportation assistance is based on availability and program funding.


Volunteers can help with:


Packing assistance.

Organizing and downsizing.

Transportation assistance.

Administrative support.

Events and fundraising.

Visiting seniors.

Student scholarship and service programs.


You can apply through the Volunteer page on our website.


Yes. We partner with retirement communities, senior living facilities, hospitals, real estate professionals, businesses, and community organizations to help support senior and veteran relocation and transportation programs.


If your organization is interested in partnering, please contact us through the website community partners page.


Gentle Journey exists because life’s most difficult transitions should not be faced alone. We believe seniors deserve dignity, veterans deserve honor, and communities should help carry each other through life’s hardest moments.


Our mission is not just about moving furniture — it is about moving lives forward with care, dignity, and compassion.


If you have additional questions, need assistance, or would like to speak with someone directly, please contact us through our website or call our office. 


We are always happy to help guide you through the journey.


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Gentle Journey Foundation®

233 E. Main Street, Suite-321. Bozeman, MT 59715

Direct: (888) 355-1852 - EIN: 99-1894226

Copyright © 2026  All Rights Reserved. Gentle Journey Foundation is a 501(c)(3) nonprofit organization.

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